09be Privacy Policy This policy clarifies everything about how we handle your personal data. You have the right to read and understand it.
1. What Data We Collect
Various types of information are collected when you create an account and use 09be's services. Under 09be's Privacy Policy, only the data that is strictly necessary is collected — nothing more. A full breakdown is provided below:
1.1 Registration Information
- Full Name (as per National ID)
- Date of birth (for age verification)
- Mobile number & email address
- Current address & district
- Preferred payment method
1.2 Identity Verification Documents
- National ID (NID) or Passport Copy
- Mobile banking account details
- Selfie or photo ID if required
1.3 User Behavior & Activity Data
- Login time, IP address & device type
- Betting history, deposit & withdrawal transactions
- Support chat messages & communication history
- Browser & app usage data (cookies)
| Data Type |
Purpose |
Mandatory? |
| Full name & date of birth |
Identity Verification & Age Confirmation |
Yes |
| Mobile & Email |
Communication & Security Notifications |
Yes |
| NID / Passport |
KYC Verification & Legal Compliance |
Yes |
| IP & Device Information |
Fraud Prevention & Security |
Automatic |
| Betting & Transaction Data |
Account Management & Regulatory Reporting |
Automatic |
2. Purpose of Data Collection
Under 09be's Privacy Policy, your information is used solely for the specific purposes listed below. It is never used for any other purpose without your consent:
- Account Creation & Management: To manage registration, login, password resets, and account security.
- Identity Verification (KYC): To meet international and local legal requirements and to prevent access by minors.
- Payment Processing: To process deposits and withdrawals securely and to maintain your transaction history.
- Customer Support: To resolve your issues quickly and maintain a history of support interactions.
- Fraud Prevention: To detect suspicious activity and keep the platform secure.
- Personalized Experience: To show you relevant offers and bonuses based on your preferences.
- Legal Obligations: To comply with lawful requests from government or regulatory authorities.
3. Cookies & Tracking Technologies
09be uses cookies on its website and app to enhance your browsing experience. Cookies are small data files stored on your device. In line with 09be's Privacy Policy, we are committed to being fully transparent about how cookies are used.
3.1 Types of Cookies
- Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security.
- Functional Cookies: Used to remember your preferred language, theme, and settings.
- Analytics Cookies: To understand which parts of the platform are used most and to improve our services.
Cookie Control: You can disable cookies from your browser settings, though this may limit certain platform features.
4. Data Sharing & Third Parties
09be never sells your personal information to advertisers or other businesses. However, certain data may be shared with trusted partners in the limited circumstances outlined below:
- Payment Processors: Only the information required to process transactions is shared with bKash, Nagad, and Rocket.
- Law Enforcement: Information may be disclosed to comply with valid court orders or government directives.
- Technology Service Providers: Trusted technology partners involved in secure hosting and database management may have limited access to certain data.
- Anti-Fraud System: Our automated fraud detection system may analyze certain behavioral data to identify suspicious activity.
All third-party partners are required to adhere to 09be's privacy standards, and strict data processing agreements are in place with each of them.
5. Data Retention Period
Under 09be's Privacy Policy, your information is retained only for as long as necessary or as required by law:
- All data is retained for as long as your account remains active.
- Financial transaction records are retained for up to 5 years after account closure (as required by law).
- KYC verification documents are retained for up to 3 years after account closure.
- Support chat records are retained for up to 2 years.
- After the retention period, data is securely deleted or anonymized.
6. Your Rights
09be believes you have full ownership of your data. Under 09be's Privacy Policy, you are entitled to exercise the following rights:
📂
Right to Access Your Data
To find out what information we hold about you, submit a request to our support team.
✏️
Right to Rectification
Contact support at any time to correct inaccurate or outdated information.
🗑️
Right to Erasure
You may request the deletion of your data beyond what is required by law.
🚫
Right to Restrict Processing
You can request that we stop using your data for specific purposes.
📤
Right to Data Portability
You can request an export of your data in a portable format.
📧
Marketing Opt-Out
Unsubscribe from promotional emails or SMS at any time.
To exercise these rights support@09be.ws-. Requests are typically responded to within 30 days.
7. Security Measures
09be uses industry-standard security technology to protect your data. As part of our Privacy Policy, protection is ensured at both the technical and organizational level:
- TLS/SSL Encryption: All data transmissions are conducted through encrypted channels.
- Two-Factor Authentication (2FA): You can enable 2FA on your account for an added layer of security.
- Firewall & DDoS Protection: Cyber attacks are blocked at the server level.
- Regular Security Audits: Regular security audits are conducted by third-party specialists.
- Restricted Access Controls: Only authorized personnel can access specific data, and only when necessary.
Please note — no method of transmission over the internet can be guaranteed 100% secure. Keeping your password safe is also your responsibility.
8. Protection of Minors
09be's Privacy Policy and services are intended for users aged 18 and above only. We do not knowingly collect data from minors. Age verification is mandatory at registration and is confirmed through the KYC process.
If we are notified that a minor has opened an account, that account will be immediately closed and all associated data will be deleted.
9. Changes to the Privacy Policy
09be may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via your registered email or mobile number. For minor updates, only the "Last Updated" date on the page will be revised.
We recommend checking this Privacy Policy page regularly to stay informed of any updates. Continued use of your 09be account means you accept the latest version of this policy.
10. Contact Us
For any questions, complaints, or requests regarding the Privacy Policy, please contact 09be through the channels below:
- Email: support@09be.ws
- Live Chat: Click the chat button at the bottom-right corner of the platform (active 24/7)
- Response Time: Typically responded to within 24–72 hours
Your privacy is a responsibility we take seriously — not just a rule to follow. 09be is always here for you.